Hi from Cécile! “We need to talk!” - That phrase often signals the start of a difficult conversation. But why does it have to evoke anxiety or dread? Leaders and team members are on the same side. Let’s dissect that phrase and understand its implications and the dynamics of tough conversations at work and beyond. We’ve all encountered that phrase. It’s a common experience in the workplace. It usually precedes discussions about conflicts or significant changes. All of them are challenging to handle. It also carries quite a heavy emotional weight as it suggests that the conversation may lead to discomfort. That’s why it’s essential to approach such conversations with care and intention. When it comes to communication, more so about sensitive issues, both sides need to understand that confrontation is never the end goal, nor should it be the end result. Clarity and empathy can transform those occasions into opportunities for understanding, learning, and growth. That requires acknowledging that both sides have differing needs and goals. However, they must aim at a mutually beneficial outcome. Discover 5 proven ways to navigate tough conversations as a leader |