✨ Box of Warmth is back – together we support our defenders

Ahead of St. Nicholas Day, the HR team and KSE Foundation are once again launching the Box of Warmth initiative to support defenders from KSE families.

💡Last year, UAH 90,000 were raised, and assistance was provided to 9 service members.

This year, the organizers aim to do even more — to share warmth, care, and gratitude with those who protect us.

💙 Join in — together we’ll bring warmth to our heroes.

🐾 PowerCoins Charity Campaign

The National Bank of Ukraine, together with UAnimals, PUMB, and Oschadbank, has launched the annual #PowerCoins campaign to support animals affected by the war.

📅 From September 15 to November 28, everyone can join by collecting coins (10 kopecks to 10 hryvnias) and donating them at partner bank branches.

📌 All funds will be used to buy food, provide medical treatment, and improve animal shelters.

Turn your spare change into a good deed 💚

Ph.D. Studies at Isenberg School of Management 🎓

Our partners from the Isenberg School of Management, University of Massachusetts Amherst, invite students interested in pursuing Ph.D. studies to apply for the Ph.D. program in the Management Department.
The program prepares scholars and professors who study how organizations operate and influence society.

💻 An online information session will be held on October 20 at 7:00 PM (Eastern Time) to discuss the program and application process.

📅 Application deadline — December 15, 2025.

💬 Colleagues, we invite you to the course “Leader’s Communication: Presentations That Open Business Opportunities” by KSE Business School

Would you like to confidently present your ideas, projects, or company to your team, partners, or clients?

KSE Business School invites you to a two-week intensive course led by Alona Katsembа, a business trainer specializing in public speaking and leadership development.

📅 Course start: October 28
💻 Format: offline / online
🎯 Who will benefit: leaders, managers, communication specialists, and anyone who presents to teams, clients, or partners.

📌 Conditions for KSE employees:

• Employment at KSE for at least 6 months.
• 50% of the course fee is covered by KSE upon approval from your unit head (a member of the Management Team).
• The unit head (MT member) must approve the training and register you via the form 
  

🕒 Application deadline: October 22, 15:00

⚠️ Seats are limited — don’t miss your chance to boost your presentation and influence skills!

📢 Survey on the New Office Access Option 

Dear colleagues, the IT Department has recently introduced an additional way to enter the office — through turnstiles using your smartphone.

💡 We invite you to share your experience, impressions, and feedback — this will help the IT Department improve the system and make it more convenient for everyone.

Thank you for your participation and support! 💙

💡 Customer experience for real: how it works at Kyivstar and why it matters

How do companies create products we truly love? Why do some brands become real Lovemarks — those we feel an emotional connection with?

We invite you to a series of sessions from Kyivstar’s Customer Experience Department, where you’ll learn how Customer Experience (CX) is built — from the very first ideas to real user impressions.

🔹 What’s waiting for you:

• Simple explanations of CX and global case studies
• Introduction to tools like Customer Journey, Voice of Customer, and NPS/CSI
• Real examples of how Kyivstar’s Customer Experience Department operates
• Behind the scenes of the Customer Experience Manager profession
• A practical workshop where you’ll create your own Customer Journey Map
  

🎤 Speakers:

Daria Tseliokova and Natalia Zaretska - Leading Specialists in Customer Experience Project Quality, Kyivstar

📅 Date: October 24
🕒 Time: 15:00–17:00
📍 Place: ICU Hall