What is dynamic segmentation?

Dynamic segmentation is a process of dividing your customer database into groups in real time. You set up the conditions once, and our system will automatically track selected events and add or delete eligible subscribers in your segment.

In particular, you can send automated replies to those who have just enrolled in your course or have already completed their training. As for more advanced use cases, you can filter users who have just subscribed to your chatbot and have not received your messages before.

You can use almost any unique characteristic:

• changes in variable values;
• tags received in the email service or CRM system;
• contacts added to flows;
• received or opened automated emails;
• contacts added to multiple mailing lists;
• student completed several courses, etc.

We constantly update and expand available triggers. If you can’t find the right one, contact us, and we will create it for you.

• Adaptability: Automatically adjust customer segments based on new transactions or changes in user behavior.
• Advanced segmentation options: Elevate your marketing strategy with comprehensive dynamic segmentation settings.
• Increased efficiency: Single out unique customer groups with high conversion rates to enhance personalization.
• Reduced churn: Offer well-timed, highly personalized content to reduce spam complaints and churn.

Please reply to this email if you need help with dynamic segmentation or want to share feedback on our new features.

If you need help with setup or have any other questions, contact our tech support team — we're in touch 24/7.