“Today, we will explore how you can filter chatbot contacts by subscription source, generate images with AI, block subscribers, add notes for chat assignees, and accept payments in chatbots through Cryptomus.”

Filter contacts by chatbot subscription source

Your contact information section now includes data on subscription sources:

• Subscription widgets created using our chatbot builder, website builder, pop-up service, and bulk email service.
• Direct link to your chatbot.
• Not specified.

There are two more subscription sources available for your Facebook Messenger, Instagram, and WhatsApp subscribers — advertising and social media posts.

Based on these variables, you can branch your flow using the “Filter” element or filter subscribers in your “Audience” tab.

Add notes for chat assignees

From now on, you can share more information with your team members right in your chatbot. There’s an option to add notes on user preferences or requests, feedback about previous interactions, reminders about important events, or any other useful comments.

To add a note, go to the “Notes” tab and enter up to 2,000 characters of text, including emoji. Notes are not visible to users — they are only available to your team members. Each note includes information on who added it and when.

To delete or edit a note, click the three dots to the left of the note and select a corresponding option.

Block chatbot subscribers

From now on, when you remove subscribers from your “Audience” tab, you can also block them. Any future chatbot messages from blocked contacts will be ignored.

Use new AI features for chatbots

To increase chatbot subscriber engagement, consider implementing our latest AI features:

• image generation in chatbot flows with DALL-E-3;
• response generation with an advanced GPT-4-Turbo model.

Using our “AI Image generation” flow template, you can automatically generate images in response to user requests, providing a more interactive and engaging user experience.

In our knowledge base, we’ve thoroughly explained how you can generate images in your chatbots with OpenAI’s tools and create automated replies with ChatGPT.

Accept crypto payments through a new payment system

You can now accept crypto payments from your subscribers by connecting the Cryptomus payment system to your SendPulse account.

To integrate Cryptomus with SendPulse, you'll need to create your Cryptomus account and merchant and copy your ID and API key to your SendPulse account.

Find a step-by-step guide on how to connect Cryptomus as your payment system in our knowledge base.

If you need help with setup or have any other questions, contact our tech support team — we're in touch 24/7.